Randy M
COCONUT GROVE, FL | 2018 Buick CascadaSeptember 1, 2025Paid $630 for a new battery didn’t work got a new alternator told me it was fixed I said it wasn’t because the radio didn’t go off sure enough my cars dead again and Ihave to have a ct scan and then the surgeon tomorrow and I had to find parts myself toResponse from Brickell Buick GMC
September 2, 2025Randy, we regret to hear that you had this experience with us. Here at Brickell Buick & GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (786) 833-7053 to discuss ways we can better serve you in the future.Denis R
MIAMI, FL | 2019 GMC AcadiaAugust 27, 2025FAST SERVICEResponse from Brickell Buick GMC
August 28, 2025Denis, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Tommy B
MIAMI BEACH, FL | 2025 GMC YukonAugust 27, 2025Courteous friendly and prompt StaffResponse from Brickell Buick GMC
August 27, 2025Tommy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Daniel A
FORT LAUDERDALE, FL | 2025 Buick EnvistaAugust 22, 2025It was okResponse from Brickell Buick GMC
August 24, 2025Daniel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!Sandra E
MIAMI, FL | 2025 Buick EnclaveAugust 21, 2025Daniel Gonzalez and Tony Ramos did the efforts to buy my new car but after the purchase i was dealing to get the 2nd key owner manual and tires tools. I didnt get them on Saturday and I was dealing with this until Thursday. I received many different answers. None was consistent a real. Today Daniel told me about a re key.Response from Brickell Buick GMC
August 22, 2025Sandra, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (786) 833-7053 so we can make your experience a positive one.Jose F
MIAMI, FL | 2025 Buick EnvistaAugust 9, 2025good serviceResponse from Brickell Buick GMC
August 11, 2025Jose, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Dayra A
CORAL SPRINGS, FL | 2025 GMC Sierra EVAugust 9, 2025I don't know anything about the car, the finance guy put a $1500.00 dollar service contract in the deal without even telling me and I'm still waiting for the floor mats that they were supposed to ship the very next Day, I have called about the service contract and mats without any answers and the vehicle was given to me with a warning light that doesn't go away, disappointed.Response from Brickell Buick GMC
August 11, 2025Dayra, here at Brickell Buick & GMC, we strive for excellence, and are disappointed to hear that you received anything less. Please contact us at (786) 833-7053 when you have an opportunity, and we will be more than happy to try and turn your experience around.Barry K
New Braunfels, TX | 2025 Chevrolet TraxAugust 7, 2025Very promptResponse from Brickell Buick GMC
August 7, 2025Barry, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Brickell Buick & GMCMarie L
NORTH MIAMI, FL | 2023 Buick Encore GXAugust 5, 2025It was a valet service they came to pick up and Drop Off my car to be service at Brickell Motors. The only problem is that they do not call back letting you know what was done to the car.Response from Brickell Buick GMC
August 6, 2025Marie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.Rodriguez B
CUTLER BAY, FL | 2025 GMC HUMMER EV PickupAugust 2, 2025Car was not cleaned found multiple scratches on the vehicle previously not there and the vehicle alignment was offResponse from Brickell Buick GMC
August 4, 2025Rodriguez, I would like to get some more details about your experience with us. Please contact us at (786) 833-7053 when you have an opportunity, and we will be more than happy to try and turn your experience around.
- Contact: (877) 844-1641
- Service: (786) 245-4932
- Parts: (855) 662-8985
