Maurice S
MIAMI, FL | 2018 GMC TerrainOctober 20, 2026
The mechanic left alot of oil on my car seat. You guys don't vacuum customers, vehicles when you're finished serving the vehicle, WHY?
Asher E
BAL HARBOUR, FL | 2026 GMC HUMMER EV SUVOctober 19, 2026
I called to make an appointment. I was told to come in. I came in and no one was aware of my appointment and was told I needed to come back after a part was ordered. After waiting 2 weeks I called to see of the part was ordered. No one knew what I was talking about. I got a call back from a manager who apologized and said the part was there and they would send someone to pick up the car and I would get it back the same day. At 5pm I called to see when the car would be brought back to me only to be told “we need to order the part”. Its been 3 days and I still dont have my car back and no one lets le know whats going on I keep having to call to see when I might get my car back
Aj T
North Miami, FL | 2026 GMC YukonOctober 9, 2026
Amazing
Bryan P
Miami, FL | 2026 Buick EnclaveOctober 9, 2026
Best dealer hands down
Frank F
HIALEAH, FL | 2023 Chevrolet Silverado 1500October 8, 2026
Serve supervisor Will is very knowledgeable mechanic took care of the problem right away. I had a trip within two days and it was done before my trip so very happy with this.
Javier R
MIAMI, FL | 2024 GMC Sierra 3500HDOctober 7, 2026
Well it didn't start off to well but Reynaldo Pardo stepped in and took care of the issue. He went above and beyond to help me get my vehicle serviced. If I was a local I would definitely be a regular because of him
Response from Brickell Buick GMC
October 7, 2026Javier, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
Julio R
MIAMI, FL | 2022 GMC AcadiaOctober 7, 2026
Rey Pardo went above and beyond, great experience.
Response from Brickell Buick GMC
October 7, 2026Julio, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Sonia P
HIALEAH, FL | 2025 Buick EnvisionOctober 5, 2026
EXCELLENT EXPERIENCE, ABRAHAM WAS VERY THOROUGH WITHT HE STEPS SERVICE WAS GOING TO TAKE TO SOLVE THE SOLUTION TO THE CAR NOT TURNING ON WHILE THE CAR KEYES WERE INSIDE THE CAR, SOMETIMES EVEN AFTER 5 MINUTES IT WAS STILL NOT WORKING, HE ASURED ME THIS WILL GET SOLVED AND IT DID !!! AMAZING JOB BY HIM AND HIS TECH ONE LESS THING TO WORRY ABOUT, DEFINITELY WILL BE COMING AGAIN TO HIM FOR AN OIL CHANGE
Response from Brickell Buick GMC
October 6, 2026Sonia, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Ines L
Miami, FL | 2023 Chevrolet TrailblazerOctober 2, 2026
Muy amables todos en especial Abraham
Response from Brickell Buick GMC
October 4, 2026Gracias por sus elogios y sus amables comentarios sobre nuestro equipo. No dude en ponerse en contacto con nosotros si necesita algo. Que tenga un día maravilloso.
William B
miami, FL | 2024 GMC Sierra 1500September 28, 2026
The service advisor lacked professionalism and gave me an estimate that was approximately $100 less than what my invoice was for a simple oil change. When I questioned why there was a 30% difference, he stated that there were fees and other charges involved that the estimate does not show.
Response from Brickell Buick GMC
September 30, 2026William, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (786) 833-7053 at your earliest convenience to discuss how we can turn your experience into a positive one.
